Casino Arizona Rewards
8094
TRUE REWARDS IS THE BEST PAY FOR YOUR PLAY
Many exciting benefits await with True Rewards, including rewards at over 140 Golden Entertainment locations, floor-wide community bonuses, point earning for purchases made at participating restaurants and bars, exciting local, regional and national partnerships and much, much more!
USE YOUR POINTS YOUR WAY
You simply earn points, and you decide what you’d like to redeem those points for: cash, slot play, promotional chips and/or comps.
True Rewards FAQs
- You'll love playing your favorite games at Talking Stick Resort™ because we deliver the best casino resort experience in Scottsdale. With more than 50 table games, 800 slot machines and poker tournaments almost every day, it's thrilling gaming all in one place. View a virtual tour ». Our Arena Poker Room is home to the Arizona State Poker Championship, featuring a prize pool of over $1,000,000.
- Being a True Rewards member gives you insider access to the best of Golden Entertainment at our 140+ locations that offer world-class experiences at a premium value. With True Rewards, you can earn and redeem points at any of our properties all with one card.
HOW CAN I RECEIVE A TRUE REWARDS CARD?
It’s simple and easy. You can sign up 24/7 for your complimentary True Rewards membership at the True Rewards Center or at table games.
WHAT CARD LEVEL WILL BRAND NEW MEMBERS RECEIVE?
New True Rewards members will receive a True card.
WHEN CAN I START USING MY TRUE REWARDS CARD?
You may begin to use your new True Rewards card as soon as you receive it. You will need your new card for discounts at Arizona Charlie’s dining outlets.
WHAT IS THE REDEMPTION RATE FOR POINTS?
You earn points, and you decide what you’d like to redeem those points for: cash, slot play, promotional chips and/or comps.
300 Points = $1 comp at any casino location
500 Points = $1 slot play or promotional chips at casinos
1,000 Points = $1 cash
Welcome to Caesars Rewards, the casino industry's most popular loyalty program! Please sign in below. Maricopa, AZ 85139. Tel: (480) 802-5000. Hotel Information.
DO MY POINTS AND COMPS EXPIRE?
Points and comp balances expire after showing no activity for a 13-month period.
WILL MY TRUE REWARDS CARD GIVE ME HEAD OF LINE PRIVILEGES ANYWHERE IN THE CASINO?
Based upon your tier there are line privileges for True Rewards card members. See the benefits grid above for details.
CAN TABLE PLAYERS EARN POINTS?
Table game players can participate and get cash back. You receive points and point multipliers, and can use your points for cash, slot play, promotional chips and/or comps.
IF I THINK MY POINTS ARE NOT RIGHT, WHO SHOULD I SPEAK TO?
Please visit the True Rewards Center.
CAN I GET UPGRADED TO THE NEXT TIER LEVEL DURING MY CURRENT PERIOD?
Guests are able to change tier levels daily based upon qualified play. Please visit the True Rewards Center for status and upgrades.
HOW OFTEN ARE CARD LEVELS FOR GUESTS EVALUATED?
Tier levels are evaluated annually, looking at play for the previous 12-month period ending December 31.
DO I NEED IDENTIFICATION TO PICK UP A TRUE REWARDS CARD?
A valid government issued ID is required for all card transactions.
CAN I PICK UP A TRUE REWARDS CARD FOR MY SPOUSE?
Each member must be present with valid ID for all card transactions, so your spouse will need to come in person to get a card.
MY SPOUSE CANNOT COME IN TO GET A NEW TRUE REWARDS CARD. CAN YOU MAIL ONE?
We do not mail cards. Each member must be present with valid ID for all card transactions, so your spouse will need to come in person to get a card.
CAN MY SPOUSE AND I HAVE A JOINT MEMBERSHIP?
Accounts cannot be joined.
TRANSFERRING FROM RETIRED ace PLAY CARD TO TRUE REWARDS
CAN I CONTINUE TO USE MY EXISTING ace PLAY CARD?
No, you will need a new card – your old card will not work properly in the machines.
I HAVE AN EXISTING ace PLAY CARD. DO I NEED A NEW CARD?
All of your reward balances will be transferred to the new card number. It will be valid for use at The STRAT and 140+ locations throughout Nevada and Maryland, including our sister properties right here in Las Vegas, include Arizona Charlie’s and PT’s Taverns for all machines and dining outlets. You only need the one card.
HOW WILL GUESTS’ CURRENT ace PLAY LOYALTY POINTS AND TIERS TRANSFER?
Current loyalty program members will automatically transition into new, but equivalent tiers from their existing ace PLAY tiers. Current tier will be grandfathered for the guest’s first evaluation cycle. Point and comp dollar balances at the time of respective property True Rewards conversions will be carried forward into their new True Rewards account.
WILL MY NEW CARD HAVE THE SAME NUMBER AS I ALWAYS HAD?
No, your current ace PLAY card number will be replaced by a new True Rewards card number. Visit the True Rewards Center for more information.
WILL I NEED TO RESET THE PIN NUMBER?
Your new card will need a new PIN number. Please visit the True Rewards Center.
MORE WAYS TO EARN
Resort Stays
Food & Beverage
Spa Treatments
Gift Shop Purchases
Pool Cabanas and More
MORE WAYS TO REDEEM
Free Play
Gift Cards
Box Office Tickets
Gift Shop Purchases
Meals at our Restaurants
Player Rewards Club™ is the official rewards program of both Talking Stick Resort™ and Casino Arizona™. As a member, you can earn and redeem points at both locations, plus you'll receive great rewards like discounts on dining, bonus entries for gaming promotions and more.
Now, every $2 spent on amenities equals 1 reward point!
Rewards will not be earned on transactions paid for by comp purchases, room charges, or Talking Stick Resort gift cards. Points are not earned on the top or tax portion of a transaction. Box Office and Pro Shop transactions will not earn points.
Join the Player Rewards Club
Start earning great rewards.
HOW IT WORKS
Earning Points
Simply use your Player Rewards Club Card every time you play table games, keno or slots to start earning points.
Earn points by playing:
- Table games - average bet times length of play
- Poker - earn 500 points per 1 hour of play
- Keno, Slots - earn 1 point per $1 of play
Redeeming Points
There are many exciting options to choose from for redeeming your points. You can mix and match options any way you choose. Just like when earning points, you can redeem points at both Talking Stick Resort and Casino Arizona.
Casino Rewards Programs
Ways to redeem points:
- Cash
- Free play
- Gift cards
- Box Office tickets
- Gift Shop purchases
- Meals at our restaurants
Minimum cash out is $5. Table Games points can only be redeemed for Gift cards, Box Office tickets, gift shop purchases and meals at our restaurants. Visit Guest Services for complete details on earning and redemption.
Checking Points
Check your reward points balance by logging in, on selected Power Perc activated slot machines or by visiting a promo kiosk on the gaming floor inside Talking Stick Resort or Casino Arizona™.
Kiosks allow you to:
Casino Rewards Download
- Check your points
- Update personal information
- See offers tailored to you
- Check in for drawings
- Enjoy interactive kiosk games
- Participate in Swipe and Win promotions
REWARDS BY MEMBER TIER
Rewards are free perks for members on top of your points, so you don't have to use any points to enjoy them. As you advance in tiers, you'll have access to more exciting services.
Casino Arizona Rewards Card
Member Tiers
We offer five member tiers—Classic, Silver, Gold, Platinum and Royal—each with customized benefits. The more you play, the more you get rewarded.
| Rewards | Classic | Silver | Gold | Platinum | Royal |
| New member rewards | ✓ | ||||
| POWER PERC$™ (downloadable credits and free play)* | ✓ | ✓ | ✓ | ✓ | ✓ |
| Bonus entries for gaming promotions | ✓ | ✓ | ✓ | ✓ | ✓ |
| Complimentary valet parking | ✓ | ✓ | ✓ | ✓ | ✓ |
| Slots earnings | ✓ | ✓ | ✓ | ✓ | ✓ |
| Keno earnings | ✓ | ✓ | ✓ | ✓ | ✓ |
| Table earnings* | ✓ | ✓ | ✓ | ✓ | ✓ |
| Bingo earnings* at Casino Arizona only | ✓ | ✓ | ✓ | ✓ | ✓ |
| Poker earnings* at Talking Stick Resort only | ✓ | ✓ | ✓ | ✓ | ✓ |
| Free admission on Lucky Express | ✓ | ✓ | ✓ | ✓ | ✓ |
| Exclusive gift set offers* | ✓ | ✓ | ✓ | ✓ | ✓ |
| Advanced ticket sales on select shows | ✓ | ✓ | ✓ | ✓ | ✓ |
| Restaurant discounts (food only; cardholder + 1 guest) | 5% | 10% | 20% | 20% | |
| Gift Shop discounts (excludes tobacco and food) | 10% | 15% | 20% | 20% | |
| Birthday POWER PERC$ | ✓ | ✓ | |||
| Priority service at restaurants, cages and entertainment services* | ✓ | ✓ | ✓ | ||
| Exclusive event and tournament invitations* | ✓ | ✓ | ✓ | ||
| Sporting event suite invitations* | ✓ | ✓ | ✓ | ||
| Complimentary hotel rooms (based on availability)* | ✓ | ✓ | ✓ | ||
| Personalized executive host service* | * | ✓ | ✓ | ||
| Concert and entertainment venue preferred seating* | ✓ | ✓ | |||
| Complimentary golf* | ✓ | ✓ |
*Based on play
W2G Win/Loss Forms:
W2G, 1099 or Win/Loss Statement Request Instructions
W2G, 1099 or Win/Loss Statement Request
HOW TO JOIN
Joining is easy. There are two ways to sign up:
1. Online - Complete your player registration in 10 minutes or less with our online form.
2. In Person - Visit the Player Rewards Club at Talking Stick Resort (resort map) or Casino Arizona (casino map) to sign up.